Mac Agent - SolarWinds N-Central Installation

Introduction

You can follow this article to install the macOS Blackpoint SNAP-Defense agent to your customer network using Solarwinds N-Central tool. We've broken down the installation into the following steps:

  1. Copying the SNAP Agent URL
  2. Deploying the agent using
  3. Verify Mac Agent Deployed successfully. 

Prerequisites

  • Your Mac Must be Running macOS 10.15 or later

Instructions

Copying the Mac Agent URL

  1. From the Blackpoint Partner Portal, navigate to the Blackpoint Add-Ons Portal. 
  2. From the customer switcher, select the customer for Mac agent deployment. 
  3. Navigate to Install and Deploy from the navigation menu in the Blackpoint Add-Ons Portal. 
  4. Download macOS Setup Script.

Deploying the agent using N-Central

  1. Log into your instance of SolarWinds N-central and select the customer you are deploying to in the top left drop-down.

  2. On the left menu expand “Actions” and then click “ Run a Mac Script". 
  3.  a Task Name at the top of the page. Ensure “Use Root Credentials” is checked and set the “Location” drop-down to “From My Computer”. Provide a “Name” and “Description” and then click “Browse” to upload the shell script you downloaded in the previous section. The “File Name:” field and “Command Line Parameters:” fields should autofill.

  4. Click the “Targets” tab and select the Mac devices that you wish to deploy the Blackpoint agent to. 

  5. On the “Schedule” tab set the “Type:” drop-down to “Now”. Optionally you can use the “Notifications” tab to receive a notification if the task fails or succeeds. 
  6. Click the green “Save” button in the lower left corner. N-Central will now redirect you to the Scheduled Tasks page and begin to run the script on the selected devices.

Verify deployment has been successful;

  1. Open SNAP-Defense in your web browser
  2. Select Customer using the drop-down selection list
  3. Navigate to the "Collection" menu in SNAP-Defense and confirm your Mac shows in the device list Additionally, you can navigate to the "Network" menu and ensure the device shows in the network map
  4. Additionally, navigate to the “Network” menu to check if the device shows in the network map

You've successfully deployed the Mac Agent to your customer's network.